ITsavvy: Upfront Due Diligence Ensures a Network that Syncs with Strategy

Mike Theriault, President & CEO
Every day, your network is bombarded with thousands of requests to enter your access points. Some are purposeful: your own servers and user devices, or perhaps a visitor waiting in the lobby. Some are inadvertent: an employee in an adjacent facility or a stranger sitting in the parking lot. With all of the IoT devices around you, you may begin to question the security and robustness of your network and your bandwidth. Are you positioned to handle the consequences of this exponential growth?

Mobility and wireless are just two of the challenges IT teams at corporations, schools, hospitals and public agencies face as they respond to the extraordinary growth in network demand. That, coupled with concerns over security, has put networking at the center of many organizations’ IT strategies. That’s good news for ITsavvy, which is more than ready to talk networking strategy with its clients. “We have long viewed networking as the heartbeat of an organization,” says Mike Theriault, President and CEO of ITsavvy. “Everything we deploy is based off of the network, whether it be storage, servers, virtualization, phone, email or workflow. The network must be fully in sync with an organization’s growth plans and strategies.”

When Theriault co-founded ITsavvy along with Chris Kurpeikis, they were committed to developing this type of thoughtful, relationship-driven approach to IT solutions. That often means spending a lot of time ahead of the proposal identifying the root cause of a problem. When first discussing networking issues, clients may come to ITsavvy with symptoms of oversubscription, choked bandwidths, escalating user complaints or backups that take too long. However, the source may be a mystery. “We listen to a client’s challenges, then use proprietary audits and assessments to dig deeper. We won’t propose a solution until we have done a thorough due diligence,” Theriault says.

For optimal ROI, clients need solutions that fit strategic goals. This requires having a wide range of possibilities, and as a vendor-neutral provider, ITsavvy works with networking leaders including VMware, HPE, Palo Alto, Dell SonicWALL and Aerohive.


We believe in full transparency. Our knowledge transfer processes are a huge differentiator for us, and it’s often a reason that we succeed


For intrusion threats, they deploy new generation firewalls from Cisco that include FirePOWER services. To give decision makers better visibility, they deploy HPE IMC software and Aruba AirWave. ITsavvy’s engineering team holds extensive vendor certifications and recently earned a place on CRN’s Tech Elite 250 for 2016. With so many options and the in-house expertise to customize, ITsavvy can ensure the most cost-effective and appropriate networking solution for an organization.

ITsavvy also has the capability to resolve site-specific challenges. “Medical centers need integrated EMR systems and secure wireless to access patient data on tablets. Our security experts design two-factor authentication solutions that are HIPAA compliant with fully-encrypted data,” says Theriault. Sometimes clients lack in-house manpower to manage a complex environment, so ITsavvy has a 24x7x365 managed Network Operations Center (NOC) and managed help desk solutions. “The advent of the cloud gives small organizations access to enterprise-level applications that may be extremely complex to support. We have engineering specialists that would be too costly for a lean IT department to have on staff.”

Yet, for all of its in-house talents, ITsavvy is most committed to sharing its knowledge externally. “We believe in full transparency. Our knowledge transfer processes are a huge differentiator for us, and it’s often a reason that we succeed,” Theriault says. ITsavvy’s processes have built-in stabilization, including complete documentation and training. “Client satisfaction is our metric of success,” says Theriault.

Company
ITsavvy

Headquarters
Addison, IL

Management
Mike Theriault, President & CEO

Description
Provider of integrated IT products and solutions including Engineered Solutions, Managed Services, Cloud Solutions and Unified Communications